Frequently Asked Questions

How does the Discount Deals program work?
We are partnering with area restaurants / merchants to give you a terrific chance to try a new or favorite restaurant / merchant for half price. Each week an area restaurant / merchant will be featured, and you will have the opportunity to purchase, for example, a $50 gift certificate for just $25 (plus shipping and handling) online through the Discount Deals website. Your certificate is mailed directly to you.

Why is there a shipping and handling fee?
The shipping and handling fee covers the processing of your order including postage, credit card fees, and fulfillment.

Is buying online through Discount Deals safe?
The Discount Deals website uses secure socket layer (SSL) encryption technology to secure communications by encrypting all data to and from the site.

How long will it take to get the gift certificates?
The certificates are sent first class mail and should be received within 7 — 10 days.

What if I do not receive my gift certificate?
Please contact Media WebConnect at 1-440-248-3564 or info@mediawebconnect.com.

Can I use the gift certificates immediately?
Certificates can be used as soon as they are received.

What do I do with the e-mail confirmation?
Save the confirmation for your records. You should receive one confirmation for each purchase.

Can I purchase gift certificates every week?
Yes, you can purchase one certificate for each restaurant / merchant.

When can I purchase the gift certificate?
The online sale opens each week on Wednesday at 1:00 p.m. MST and will stay open until all the gift certificates are sold.

What credit cards are supported? Can I use PayPal?
Only MasterCard® and Visa® are accepted at this time. PayPal is not accepted at this time.

Can we redeem the gift certificates for cash?
No, the gift certificates are not redeemable for cash.

Can we use the gift certificates for alcohol?
Generally the gift certificates may not be used for alcohol - please check with the restaurant.

If I don‘t use full amount of the certificate, will I get cash back?
Restaurants / merchants will not give cash back.

Can we use more than one gift certificate per table or purchase?
No, generally there is a limit of one gift certificate per table or purchase. Please check with the merchant.

Can a certificate be used for multiple visits to the restaurant / merchant?
It is up to the restaurant / merchant but generally a certificate can only be used for one visit.

What happens if the merchant closes?
Neither Media WebConnect nor the station is responsible for closed establishments. There are no refunds.